Registered NDIS Provider ·Melbourne

Supported Independent Living (SIL) in Sydney

24/7 in-home SIL support with clinical oversight and a consistent team. Registered with the NDIS and available across Melbourne and Perth — including forensic-overlay placements.

Sydney and NSW participants are supported through Alpha’s national intake model — a named coordinator, structured onboarding and a vetted delivery partner network across Greater Sydney, the Central Coast, Hunter and Illawarra. Most supports can be activated within 2–4 weeks.

Make a Referral

1300 380 692

Talk to intake

Docklands

Brunswick

Richmond

Box Hill

Essendon

Footscray

Service

Supported Independent Living (SIL)

Why Alpha in Melbourne

Everything you’d expect — and the things you didn’t.

24/7 active support

Overnight and sleepover options. Familiar team, every shift.

Consistent rostering

We match workers to values and preferences — not just availability.

Clinical oversight

Nurses, PBS practitioners and allied health built into the model.

Forensic overlay

Specifically-trained staff. Trauma-informed, restorative practice.

Why Alpha in Melbourne

Designed around real people, real needs.

Participants needing overnight and active support

Participants leaving hospital, family home or another provider

People with complex, high-intensity or forensic overlay needs

How support is delivered

Considered, consistent, collaborative.

Collaborative house culture with consistent rostering

Clinical oversight and individualised support plans

Active overnight and sleepover options

Key inclusions

24/7 staffing and support

Goal-aligned daily routines

Behavioural, clinical and allied-health coordination

Household management and shared living skills

Outcomes we aim for

What good support looks like.

More independence in the home

Reduced hospital readmissions

Clearer goals, documented progress

Stable tenancies and healthier routines

How it works

From first call to ongoing support.

01

Contact

Call, email or submit a referral.

02

Discovery

We understand goals, clinical needs and preferences.

03

Match

We propose team, plan and (if needed) a home.

04

Deliver

Service starts. Regular reviews keep it on track.

Watch · Supported Independent Living

See Supported Independent Living in action.

See how Alpha’s 24/7 SIL support works day-to-day in a real home.

Alpha Community Care

See Supported Independent Living in action.

“Alpha took the time to actually understand what my brother needs. The team turn up, they communicate, they care. You can tell the difference.”

— Family member, Sydney

NDIS Registered

Practice-Standard aligned

Qualified workforce

Screened, trained, supervised

Clinical oversight

Nursing & allied health

Documented plans

Goals and progress, written

FAQ

Common questions

Are you a registered NDIS provider?

Yes. Alpha Community Care is a registered NDIS provider, operating under the NDIS Practice Standards with qualified, verified staff and active clinical governance.

Where do you deliver services?

We currently deliver services across Victoria (with our head office in Docklands, Melbourne) and Western Australia (with operations in West Perth and surrounding suburbs).

How do I start a service or make a referral?

Call 1300 380 692, email hello@alphacommunitycare.com.au, or complete our referral form. We respond within one business day and will guide you through intake.

Do you support complex, high-intensity or forensic needs?

Yes. We run 24/7 SIL homes with clinical oversight, including forensic-overlay support delivered by specifically-trained staff.

Can my support coordinator refer someone on my behalf?

Absolutely. We work closely with support coordinators, case managers and allied health teams. Use our coordinator referral form for fast, compliant intake.