Support Coordination

A steady partner in your corner — helping you understand, activate and get the best from your NDIS plan.

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Quick facts

NDIS registered & audited

Qualified, verified workforce

Clinical & allied-health collaboration

Individualized support plans

Who it’s for

Designed around real people, real needs.

Participants new to the NDIS or changing providers

Families navigating complex plan budgets

Participants with coordination supports in their plan

How support is delivered

Considered, consistent, collaborative.

A named coordinator who knows your plan and your goals

Warm referrals to vetted providers

Clear, plain-English communication with you and your circle

Key inclusions

Plan activation and budget mapping

Crisis response and escalation

Provider matching and onboarding

Reporting and plan review preparation

Registered & compliant

NDIS Practice Standards-aligned, with active quality, safeguarding and clinical governance.

Workforce you can trust

Screened, qualified and supervised — including specialist training for complex needs.

Key inclusions

Common questions.

Are you a registered NDIS provider?

Yes. Alpha Community Care is a registered NDIS provider, operating under the NDIS Practice Standards with qualified, verified staff and active clinical governance.

Where do you deliver services?

We currently deliver services across Victoria (with our head office in Docklands, Melbourne) and Western Australia (with operations in West Perth and surrounding suburbs).

How do I start a service or make a referral?

Call 1300 380 692, email hello@alphacommunitycare.com.au, or complete our referral form. We respond within one business day and will guide you through intake.

Do you support complex, high-intensity or forensic needs?

Yes. We run 24/7 SIL homes with clinical oversight, including forensic-overlay support delivered by specifically-trained staff.

Can my support coordinator refer someone on my behalf?

Absolutely. We work closely with support coordinators, case managers and allied health teams. Use our coordinator referral form for fast, compliant intake.

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