Policies

How we run — written down.

Trust requires transparency. Our core policies are published here — aligned to the NDIS Practice Standards and regularly reviewed.
Coe of Conduct
How everyone associated with Alpha Community Care—employees, leaders, and contractors—is expected to behave.
Complaints & Feedback
How participants, families and stakeholders can raise concerns, compliments or ideas — and how we respond.
Decision Making
How we support participants to make their own decisions — and how we act when they need additional support.
Privacy & Dignity
How we protect participants’ privacy, personal information and sense of self across everything we do.
Zero Tolerance
Alpha Community Care has zero tolerance for abuse, neglect, violence, exploitation or discrimination — by anyone, against anyone.

Our Services

Daily Living
Supported Independent Living
Support Coordination
Community Participation
Community Nursing Care
Forensic Disability Services
In-Home Support
Specialist Disability Accommodation
Short Term Accommodation
Medium Term Accommodation